Terms of service

OVERVIEW

This website is operated by Uptown Jewellers. Throughout the site, the terms “we”, “us”, and “our” refer to Uptown Jewellers. Uptown Jewellers offers this website, including all information, products, services, tools, and resources available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our website and/or purchasing any product or service from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree to all of these Terms, you must not access or use the website or any of our Services.

We reserve the right to amend, update, or replace any part of these Terms at any time. Continued use of our website following any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction.

You may not use our products, services, or website for any unlawful purpose or in violation of any applicable laws or regulations.

You must not transmit viruses, malware, malicious code, or engage in any activity that could interfere with the functionality, security, or operation of our website.

Any breach of these Terms may result in immediate suspension or termination of access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that information submitted through the website may be transferred across various networks and adapted to technical requirements. Payment information is always processed using secure encrypted technology.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any part of our website, products, services, or content without our prior written consent.

Headings used within these Terms are for convenience only and do not affect interpretation.


SECTION 3 – ACCURACY OF INFORMATION

Whilst we endeavour to ensure all information displayed on our website is accurate and up to date, we do not guarantee the completeness, accuracy, reliability, or timeliness of any content.

Product descriptions, specifications, images, availability, and pricing are provided for general information purposes and may be amended without notice.

Any reliance placed on information found on this website is entirely at your own risk.


SECTION 4 – PRICING AND AVAILABILITY

All prices displayed are subject to change without notice.

We reserve the right to modify, withdraw, or discontinue any product, service, promotion, or offer at any time.

In the event of a pricing error or product listing error, we reserve the right to cancel any affected order and issue a full refund where applicable.

Availability is not guaranteed until payment has been received and the order has been formally accepted by us.


SECTION 5 – PRODUCTS AND SERVICES

Uptown Jewellers specialises in luxury watches and jewellery. Certain products may be available exclusively online and may be subject to limited availability.

We make every effort to accurately represent the condition, colour, appearance, and specifications of products. However, due to variations in displays, lighting, photography, and manufacturing tolerances, actual products may vary slightly from images shown.

All products remain subject to our Returns & Refunds Policy.

We reserve the right to limit sales to any individual, company, jurisdiction, or geographic location where necessary.


SECTION 6 – ORDERS AND PAYMENT

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Customers agree to provide accurate, complete, and current billing, delivery, and payment information.

If we amend or cancel an order, we may attempt to notify you using the contact information provided during checkout.

Ownership of goods shall not transfer until cleared payment has been received in full.


SECTION 7 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, services, or tools.

We do not control, endorse, or assume responsibility for any third-party content, products, services, or websites.

Your use of third-party websites is entirely at your own risk and subject to their respective terms and policies.


SECTION 8 – CUSTOMER FEEDBACK AND SUBMISSIONS

Any comments, reviews, testimonials, suggestions, feedback, photographs, or other materials submitted to Uptown Jewellers may be used by us for marketing, promotional, or business purposes without restriction.

You confirm that any content submitted by you:

  • Is accurate and lawful.
  • Does not infringe the rights of any third party.
  • Does not contain harmful, offensive, defamatory, or misleading material.

We reserve the right to remove any content at our discretion.


SECTION 9 – PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you consent to the collection, processing, and storage of your information in accordance with our Privacy Policy.


SECTION 10 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct any such errors and amend or cancel orders affected by incorrect information without prior notice.


SECTION 11 – PROHIBITED USES

You may not use this website:

  • For any unlawful purpose.
  • To violate any applicable laws or regulations.
  • To infringe intellectual property rights.
  • To transmit malicious software or harmful code.
  • To interfere with website security.
  • To collect personal data belonging to others without consent.
  • To engage in fraudulent or misleading activity.

Violation of these provisions may result in immediate termination of access to our Services.


SECTION 12 – DISCLAIMER OF WARRANTIES

Our website, products, and services are provided on an “as available” and “as is” basis except where warranties are expressly provided.

We do not guarantee uninterrupted access to the website, nor that the website will always be free from errors, interruptions, or security vulnerabilities.

Nothing in these Terms excludes any statutory rights that cannot legally be excluded under applicable law.


SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Uptown Jewellers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website.
  • Purchase or use of our products.
  • Website interruptions or technical issues.
  • Errors or inaccuracies contained on the website.

Our total liability shall never exceed the amount paid by the customer for the relevant product or service giving rise to the claim.

Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.


SECTION 14 – INDEMNITY

You agree to indemnify and hold harmless Uptown Jewellers, its directors, employees, agents, affiliates, contractors, and representatives from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our website or Services.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We reserve the right to suspend or terminate access to our website or Services immediately if we believe you have breached these Terms.

Any obligations incurred prior to termination shall survive termination where appropriate.


SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and Uptown Jewellers regarding your use of our website and Services.


SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time.

The latest version will always be available on our website, and continued use of the website constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

Uptown Jewellers
Email: info@uptownjewellers.com

 

We will endeavour to respond to all enquiries as promptly as possible.