Shipping policy

At Uptown Jewellers, we understand that purchasing a luxury timepiece is a significant investment. Every watch is carefully inspected, professionally packaged, and fully insured to ensure it arrives safely and securely.

UK Deliveries

To provide the highest level of service and security, many of our watches are personally hand-delivered by a member of our team. Please allow up to 10 working days for UK deliveries. Whilst we always aim to deliver sooner, delivery times may occasionally be extended due to scheduling requirements and order backlogs.

Where appropriate, deliveries may also be completed using trusted insured courier services. All shipments are fully insured and require a signature upon receipt.

International Deliveries

For customers within Europe and other international destinations, please allow up to 14 working days for delivery. Delivery times may vary depending on customs clearance procedures, import regulations, local courier services, and other factors outside of our control.

All international shipments are sent using reputable, fully insured courier services and require a signature upon delivery for added security and peace of mind.

Insurance & Security

Every order is fully insured throughout transit for its full value. Tracking information will be provided where available, allowing you to monitor the progress of your shipment.

Should you have any questions regarding your order or delivery timescales, please do not hesitate to contact our team. We are committed to ensuring a seamless and secure delivery experience for every client.